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Breaking down silos in healthcare utilization management

January 19 @ 1:00 pm - 2:00 pm EST

Crowe CPE Webinars

Participants of the free live webinar will be eligible for 1 CPE credit.


Do your physicians consistently assign the appropriate level of care for their patients? Do they have support from robust utilization management and physician adviser programs to assist with level-of-care review and education? Does your utilization management leadership team have the appropriate tools to monitor its team’s success? Do you know how these decisions are affecting your system’s financial outcomes? Too often, poor communication and a siloed approach across departments can result in billing issues, coding errors, and revenue cycle or forecasting challenges that have ripple effects throughout the organization.

If your team is still operating with the same utilization and care management strategy from years past, then you should attend this webinar to learn what has changed and how leading organizations are adapting to today’s regulatory and reimbursement environment.

After attending this webinar, you should be able to:

  • Outline the role of utilization and care management in supporting physicians’ decisions on appropriate levels of patient care
  • Describe the organizational structure leading institutions are using to break down barriers to more effective and efficient utilization and care management
  • Identify key performance indicators, trends, and data-driven metrics used to evaluate high- and low-performing processes

Today’s patient-centered approach to care requires the integration of providers, utilization management nurses, revenue cycle analysts, operational leaders, IT resources, and more to deliver successful outcomes. Join us to learn how leading organizations use enhanced utilization and care management strategies to benefit those they serve.


Megan Sorensen, Healthcare Consulting
Robert Malone, Healthcare Consulting
Sarah Rea, Healthcare Consulting
Will Reiners, Healthcare Consulting

Who should participate?

Healthcare executives, CFOs, chief nursing officers, chief medical officers, vice presidents of revenue cycle, care management directors, utilization management directors, physician advisers, patient financial service directors, and any other related professionals in the healthcare industry

Continuing professional education

Prerequisites: None
Program level: Basic
Advance preparation: None
Delivery method: Webinar (group internet based)
Field of study: Specialized knowledge

This session is recommended for 1.0 hour of CPE credit.

Additional CPE information

There is no registration fee for participating in this webinar; therefore, there is no cancellation fee.

Note: All participants MUST be logged into the webinar INDIVIDUALLY to receive CPE credit. CPE credit will be granted only in the name of the individual logged into the presentation. Crowe LLP is unable to grant CPE credit for groups viewing the webinar.

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