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Healthcare revenue cycle vendor oversight with Crowe RCA solution

June 23 @ 12:00 pm - 1:00 pm EDT

Crowe CPE Webinars

Participants of the free live webinar will be eligible for 1 CPE credit.


Event details

As demand for clinical care increases, pressure is mounting on administrative and support teams to maximize efficiency and do more with less. For many revenue cycle leaders, this means outsourcing bill processing for the first time or increasing reliance on third parties to keep information flowing between payers and providers. When these relationships work well, they streamline operations and extend the revenue cycle team’s capabilities. But if things get off track, challenges can quickly emerge. This webinar will examine how healthcare leaders are using data analytics, trend analyses, and benchmarking to measure and monitor their third-party relationships.

With data from more than 1,600 hospitals across the country and nearly 3 million transactions per day, the Crowe Revenue Cycle Analytics (Crowe RCA) solution team has identified key metrics and service areas that can help drive success for your vendor relationships.

After attending this webinar, you should be able to:

  • Identify key vendor management metrics that should be monitored quarterly
  • Outline gaps in the current oversight process and determine the next steps for updating procedures
  • Compare industry benchmark data from leading organizations and assess your team’s outcomes
  • Explain the key components required to implement an effective vendor performance monitoring program
  • Articulate a vendor management strategy for hiring a new firm or options for improving your relationship with your existing third-party provider

The success of any vendor relationship comes from clear expectations and follow-through. Join us to see which areas of your revenue cycle process are most important to keep an eye on, how to monitor them, and how to strengthen your relationship with your third-party provider.

Who should participate?

Healthcare chief finance officers, controllers, finance directors, finance vendor management leaders, revenue cycle executives, chief risk officers, directors of procurement, directors of patient financial services, and any other related professionals in the healthcare industry


Matt Szaflarski, Healthcare Consulting

Brandon Webb, Healthcare Consulting

Additional information

For additional information, please contact crowe.meetings.events@crowe.com.

Continuing professional education

Prerequisites: None
Program level: Basic
Advance preparation: None
Delivery method: Webinar (group internet based)
Field of study: Specialized knowledge

This session is recommended for 1.0 hour of CPE credit.
Additional CPE information

There is no registration fee for participating in this webinar; therefore, there is no cancellation fee.

Note: All participants MUST be logged into the webinar INDIVIDUALLY to receive CPE credit. CPE credit will be granted only in the name of the individual logged into the presentation. Crowe LLP is unable to grant CPE credit for groups viewing the webinar.

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