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Intelligent automation: Fueling next generation outsourcing

July 24, 2018 @ 11:00 am - 12:00 pm EDT

Free
Free live CPE

Participants of the live webinar will be eligible for 1 free CPE credit.

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We invite you to join us on July 24th, as we release the findings from our 2Q 2018 Global Insights Pulse survey. This webcast will provide a forward-looking view on outsourcing trends in the context of advancements related to the use of intelligent automation (robotics process automation, machine learning, and artificial intelligence).

Topics of discussion:

Our subject matter experts will share client examples and their personal experience from the field on topics such as:

  • Outsourcing trends related to service delivery, priorities, and investment
  • Utilization of intelligent automation to support next generation outsourcing
  • The role of the Global Business Services organization vs. service providers in enabling intelligent automation
  • Key challenges and success factors for next generation outsourcing

What makes the Pulse survey different?

  • No hearsay
  • Input from third party and IT service providers, but no third-party data
  • Forward thinking vs. backward deal tallying
  • Practical guidance and actionable intelligence for greater success.
Director, Management Consulting Research, KPMG International and Director, 
KPMG LLP (US)

Stan Lepeak

Director, Management Consulting Research, KPMG International and Director, KPMG LLP (US)

 

Managing Director, Shared Services & Outsourcing Advisory, KPMG LLP (US)

Randall Wiele

Managing Director, Shared Services & Outsourcing Advisory, KPMG LLP (US)

 

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