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Leading a revenue cycle virtual workforce

November 30, 2020 @ 12:00 pm - 1:00 pm EST

Crowe CPE Webinars

Participants of the live webinar will be eligible for 1 free CPE credit.

Register now

Event details

With access to data from more than 1,500 hospitals and healthcare institutions, Crowe analysts have been hard at work assessing the impact of the pandemic on those in the healthcare profession. With many healthcare professionals working remotely since February or March, the data paints a clear picture of how things have gone to this point. In this webinar, we’ll examine what trend lines have formed and what the data is saying about the rapid shift to a virtual workforce – the good, the bad, and the opportunities on the horizon for leaders.

By participating in this event, you should be able to:

  • Understand what the data is saying about revenue cycle performance across the county (urban versus rural providers)
  • Identify successes and challenges for organizations as they shifted to a virtual environment
  • Describe the future of a virtual revenue cycle and key considerations for success

This event will provide two unique perspectives on the changing dynamics of healthcare operations. One perspective will include a deep analysis of data. The other will present firsthand accounts from WakeMed Health & Hospitals’ experience meeting the challenges brought about by the pandemic. You will not want to miss the chance to explore the data and hear the commentary.


  • Song Betancur, WakeMed
  • Rachel VonDielingen, Crowe

Continuing professional education

Who should participate: Finance, revenue cycle, and hospital operations professionals

Advance preparation: None

Prerequisites: None

Program level: Basic

Field of study: Specialized knowledge

This session is recommended for 1.0 hour of CPE credit.

There is no fee to participate in this event; therefore, there is no cancellation fee.

Additional CPE information

Contact information

For more information, please contact Melissa Crum.

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