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Leading the social enterprise to deliver a human experience

February 6, 2020 @ 2:00 pm - 3:00 pm EST


Participants of the live webinar will be eligible for 1 free CPE credit.

Host: Ashley Reichheld, principal, Deloitte Consulting LLP
1 Overview CPE credit: Specialized Knowledge

Great experiences build connections, strong connections create loyalty, and loyalty drives business results. In a digital world that often makes customers feel less human, how can businesses deliver more human experiences for their most important stakeholders? We’ll discuss:

  • Actions companies can take to elevate the experience for customers, workforce, and partners.
  • How tapping into the human experience can drive long-term value for consumer businesses.

Participants will identify steps companies can take to help curate more meaningful human experiences and assess ways to realize competitive advantage and true long-term gain from delivering a more human experience.


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