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Research Insights into the Changing Landscape of Small Business

January 25 @ 2:00 pm - 3:00 pm EST

Free ADP CPE Webinars

Participants of the live webinar will be eligible for 1 free CPE credit.



Note: To register for a closed captioned version of this event, click here.

Small business owners have always been strong and resilient, and they continue to be put through the ultimate test. The new year offers small businesses a chance to reflect on how they have adapted to recent unprecedented challenges. How will small businesses continue to evolve and how can they prepare?

To help with these efforts, join us as we share insights from our third quarterly Small Business @ Work Survey:

The state of small business labor market and insights from ADP Research Institute regarding workforce trends:

  • What has shifted in the workforce?
  • Trends shaping the economy
  • What are the challenges small businesses are currently facing?
  • How has the technology impacted productivity and efficiency?
  • Has the skill set for an employee changed since the start of the pandemic?

The future state of the workforce:

  • How many small businesses have employees working remote vs. on-site?
  • What is the future outlook of the workforce?
  • What does the future outlook look like for small businesses returning to ‘pre-Covid’ levels?

ADP remains at the forefront of helping employers understand the complex compliance, financial, and strategic issues surrounding workforce management. Tap into our expertise to ensure you’re in the best shape possible for future workplace changes that may come about along the way.

Join us today!

Pending approval for 1 HRCI, 1 SHRM, and 1 CPE credit.

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Nela Richardson
Nela Richardson
Chief Economist

Nela Richardson joined ADP as Chief Economist in November of 2020. Nela is the co head of the ADP Research Institute and leads economic research for ADP. Previously she was Principal and Investment Strategist at Edward Jones, a financial services firm. In that role, Nela analyzed and interpreted economic trends and financial market conditions and recommended investment strategies. Nela is also the former chief economist at Redfin Corp., a national real estate brokerage and technology company, where she led a team of data scientists, economists and writers to track trends in the housing market. Nela also served as a senior economist for Bloomberg, L.P., covering housing and financial markets, and has held research positions at the Commodity Futures Trading Commission (CFTC), Harvard University’s Joint Center for Housing Studies and Freddie Mac. She also worked as an adjunct finance professor at the Carey School of Business at John Hopkins University.

Nela earned a doctorate in economics from the University of Maryland College Park with concentrations in financial economics, international finance and economic development. She obtained a master’s degree in economics from the University of Pennsylvania and a bachelor’s degree from Indiana University in Bloomington, where she was a triple major in mathematics, economics and philosophy.


Nela regularly provides insight on the economy, real estate trends and capital markets to policymakers, consumers and media. She is a regular contributor to Marketplace from American Public Media and has frequently appeared on CNBC, Bloomberg, Fox Business CNN, Yahoo Finance, the Wall Street Journal, FORTUNE magazine, The New York Times and other national and local media. Nela serves on the foundation board for the U.S. Chamber of Commerce and is a member of the Conference of Business Economists.

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