Automation-driven transformation: Driving business value at scale

Participants of the live webinar will be eligible for 1 free CPE credit.

The adoption of robotic, cognitive, and AI tools within financial institutions is increasing exponentially, with a view to driving efficiencies and improving customer value. Why, then, is automation failing to yield all the anticipated benefits in a significant number of banks? We’ll discuss:

  • Reasons why early automation efforts are underperforming.
  • A framework for driving sustainable business value through automation-led initiatives.
  • A strategy for implementing automation-driven transformation across the organization.

Participants will learn how, beyond today’s efforts, the adoption and strategic implementation of automation tools can drive efficiencies and improve overall customer experience.

The power of automation to reduce human error and drive out costs in revenue cycle activities

Participants of the live webinar will be eligible for 1 free CPE credit.

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Patient access activities have become a primary focus for revenue cycle leadership due to the impact that those processes and human error has on downstream revenue and cost variances.  This webinar is for the organizations that are serious about implementing solutions that significantly reduce denials at the source of origin as well as materially reduce the resource cost to perform these activities.

Key learning objectives

  • Highly automate major activities through the use of Robotic Process Automation
  • Reduce human variability with the integration of Exception Based Workflow techniques

Leveraging and auditing automation for the internal audit of the future

Participants of the live webinar will be eligible for 1 free CPE credit.

Increasingly, internal audit functions are harnessing automation and cognitive technologies to enhance efficiency and effectiveness. In addition, as businesses progress their use of automation, new and unexpected risks must be addressed. We’ll discuss:

  • Internal audit use cases of disruptive technologies such as analytics, robotic process automation, and cognitive intelligence.
  • Potential applications of automation within the internal audit life cycle, including a methodology for identifying uses cases and considerations for a target operating model.
  • Auditing automation risks, including identifying both current and future risks, and considerations for addressing them.