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Building Customer Trust: A Data Center’s Competitive Advantage
May 12 @ 3:00 pm – 4:00 pm EDT
Data centers face rising pressure to demonstrate customer trust as cloud workloads grow, AI adoption accelerates, and regulatory and customer requirements evolve. This webcast explores the assurance and certification landscape—SOC 1, SOC 2/SOC 3, PCI, ISO 27001, and related standards—and how to prioritize the right mix based on your services and customer expectations.
We’ll also discuss how cloud and AI providers rely on data centers as subservice organizations, compare considerations for global operators versus regional providers, and outline an audit approach spanning power and environmental systems, physical access, customer portals, interconnectivity, and value-added services—while efficiently addressing multiple frameworks.
Learning Objectives
- Identify and prioritize the assurance reports and certifications most relevant to data centers (e.g., SOC 1, SOC 2/SOC 3, PCI, ISO 27001) based on customer demands, regulatory requirements, and services provided.
- Explain how cloud and AI trends change customer expectations and subservice- provider responsibilities, including the control, evidence, and transparency requirements that commonly arise.
- Describe an effective audit/assurance approach for data center operations across key domains (power/environmental systems, physical access, customer cage/suite access, portals, interconnectivity, and value-added services) while mapping controls to multiple frameworks
CPE Information
Delivery: Group Internet Based
Prerequisites: None
Advanced Prep: None
Program Level: Basic
Cost: There is no fee to attend this session
Information about CPE Eligibility
To receive CPE credit for participation in a BDO webcast program, you must respond to the occasional polls that appear throughout the program and be in attendance for a minimum of 50 minutes. You will receive an email notification following the program if you completed the necessary polls and qualified for CPE credit. This email will include instructions on how to access your CPE certificate.
Please Note: Per BDO USA’s CPE Compliance policy, CPE will not be issued for programs that fail to comply with the NASBA Standards, or to individuals who do not meet the attendance requirements. For example, a professional attending a webcast must respond to at least 3 polls per CPE credit.
For questions regarding CPE credit, please contact [email protected].
BDO USA, P.C. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
