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Busy season debrief: Turning tax season lessons into sustainable success

Free ADP CPE Webinars

May 19 @ 11:00 am 12:00 pm EDT

Free 1 CPE credit

CPE credit: 1 hour for CPAs

Tax season may be over, but its lessons are still fresh. In this session, Dawn Brolin, CEO of Powerful Accounting, Inc., guides accounting professionals through a structured review of the most recent tax season to identify what worked, what didn’t, and what must change before the next busy season.

Participants will learn how to evaluate workload patterns, client interactions, team capacity, and technology effectiveness through a post season lens. This session will help firms move from reactive survival mode to intentional planning. Attendees will gain practical frameworks to capture lessons learned, reset boundaries, mitigate burnout risk, and refine systems that support greater efficiency, profitability, and well being throughout the year.

Learning objectives:

  • Assess tax season performance to identify patterns related to workload distribution, time management, and client demands.
  • Analyze sources of stress, bottlenecks, and burnout experienced during busy season and determine their root causes.
  • Evaluate the effectiveness of workflows, delegation strategies, and technology used during tax season.
  • Apply a process to document lessons learned and prioritize improvements for the upcoming year.
  • Develop an action plan to refine processes, reset client expectations, and strengthen team sustainability before the next tax season.

Level:
Basic

Instructional method:
Group internet-based

NASBA field of study:
Business management & organization

Program prerequisites:
None

Advance preparation:
None


Note: CPE is only available for attending the live event, on-demand viewing is not eligible.

New York, NY 10001 United States
View Venue Website

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