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Future of the digital customer experience
November 14, 2024 @ 11:00 am – 12:00 pm EST
Free
1 CPE credit
An enhanced digital customer experience can help companies to stand out. However, industries like manufacturing, engineering & construction, and aerospace & defense often face unique challenges due to complex products, projects, and value chains. We’ll discuss:
- The importance of prioritizing and organizing around customer needs to drive digital transformation
- Recognizing the significance of prioritizing data privacy and security to mitigate risks
- How taking an ecosystem approach can help build the skills for a successful digital customer experience
