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Leveraging global business services to optimize controllership transformation

March 27, 2025 @ 2:00 pm – 3:00 pm EDT
Free
1 CPE credit
As organizations adapt to tech-enabled globalization and industry advancements, the controllership function is positioned to leverage Global Business Services (GBS) and Global Contact Centers (GCCs) to optimize processes and operating models. We’ll discuss:
How controllership can leverage GBS and GCCs to optimize operating and service delivery models
Current trends in GBS and key enablers affecting controllership
How artificial intelligence, tech-enabled process optimization, and GBS can work as a platform to drive transformation





