Global Business Services/Global Capability Centers in 2030
Key takeaways By 2030, Global Business Services (GBS) and Global Capability Centers (GCCs) are likely to operate as more digital, data-driven, and product-oriented enterprise platforms—balancing cost, resilience, risk, and outcomes. In this Dbriefs, our panel will explore a 2030 outlook for GBS/GCC organizations and capabilities shaping next‑generation service delivery. We’ll discuss: • A GBS/GCC 2030...

