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2024 banking and capital markets outlook: Consumer/retail banking

December 15, 2023 @ 11:00 am 12:00 pm EST

Free 1 CPE credit

Banks will likely face a unique mix of macroeconomic challenges in 2024. Competitive dynamics also appear to be shifting. In addition, new regulations, and other disruptive forces such as artificial intelligence, could force retail banks to reassess their business models. We’ll discuss:

  • How retail banks should fortify customer relationships and grow share of wallet
  • Exponential growth of digital solutions and technology shifts in the payments sector
  • Wealth management firms’ efforts to reimagine products and services amidst market volatility

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